Mildred Brown-Houston

This paper is an analytical review of the journey so far on e-Learning adoption by organisations, with a focus on identifying a model-based approach from existing research, and identifiable success factors. Every organisation needs to assess and identify where employee performance sits in their balanced scorecard in order to allocate sufficient resources, planning and strategy development for optimal success. This paper reviews the major trends in e- Learning for organisation while identifying critical elements that should be incorporated into every strategy framework or model developed. It discusses the need to adopt a preimplementation analysis based on identifying organisational requirements, objectives and learning goals. There are current practices among leading organisations that are worth adopting as they are proven to be effective and have addressed some of the challenges faced by organisations adopting e-Learning. This paper is not a field research using any methodology, but simply a review of e-Learning models that best describes learning needs of both learners and organisations.

This research focuses on the increasing importance of e-retailing as a major mode of retailing, which retailers must integrate into their management strategy, if they are to maintain or gain competitive advantage in the industry. The study examines the benefits and challenges that accompany e-retail adoption or non-adoption by retail organisations. To this end, a survey was conducted to determine the views and preferences of customers and retailers in the researchers’ community regarding the adoption or non-adoption of e-retailing. The results of the research are positioned as a frame of reference for designing organisational management strategies.