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Understanding TQM implementation barriers involving construction companies in a difficult environment
Journal article   Open access   Peer reviewed

Understanding TQM implementation barriers involving construction companies in a difficult environment

Richard Stuart Dilawo and Zahra Salimi
International Journal of Quality & Reliability Management, Vol.36(7), pp.1137-1158
05/08/2019

Abstract

Total Quality Management TQM barriers construction companies Southern Africa
At society level, the findings of this study indicate societal problems such as corruption and business environment which require wide level approaches to deal with these barriers. In addition, if TQM applied in road construction projects, the quality of the roads will be improved, this in turn will have direct impact on quality of life in the society, better roads means easier access to hospitals, schools and public places, better transport and movements of goods and services, etc. It can also save money for the country in long run and economic benefits to the society.
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