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Quality : what does it mean in Acute Medicine and how do we measure it?
Journal article   Open access   Peer reviewed

Quality : what does it mean in Acute Medicine and how do we measure it?

C.P Subbe, Mark Holland, Gareth Lewis, John Soong, Ragit Varia, Vicky Price, Adnan Gebril and Paul Sullivan
Acute Medicine Journal, Vol.20(2), pp.125-130
11/08/2021

Abstract

Acute Medicine Quality Improvement Metrics Value based Healthcare Sustainable health Health and Medicine
Acute Medicine is a specialty that is not defined by a single organ system and sits at the interface between primary and secondary care. In order to document improvements in the quality of care delivered a system of metrics is required. A number of frameworks for measurements exist to quantify quality of care at the level of patients, teams and organisations, such as measures of population health, patient satisfaction and cost per patient. Measures can capture whether care is safe, effective, patient-centred, timely, efficient and equitable. Measurement in Acute Medicine is challenged by the often-transient nature of the contact between Acute Medicine clinicians and patients, the lack of diagnostic labels, a low degree of standardisation and difficulties in capturing the patient experience in the context. In a time of increasing ecological and financial constraints, reflecting about the most appropriate metrics to document the impact of Acute Medicine is required.
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