Abstract
In 2006, the Malawi Government implemented some reforms in the Road Sector which resulted into repealing the National Roads Authority Act and enacting two new pieces of legislations namely; Roads Authority Act and the Roads Fund Administration Act. The objective was to separate the implementation function from the financing function of the then National Roads Authority’s combined structure.
The study was carried to investigate whether this reforms had brought about some benefits in terms of improvements in the service delivery focusing on efficiency and effective delivery of roads in Malawi. In carrying out this research, the researcher employed interpretivism approach because it made the researcher to easily interpret the social roles of others in accordance with the researcher’s own set of meanings. The research approach that was employed was deductive. The strategy employed was case study strategy because the research involved exploring views of different people from organisations involved in the roads management and other road users on their feelings towards general road management in relation to the new reforms.
The results show that many of the Malawian citizens in the first place are not aware that there are two separate institutions managing the roads. Further research revealed that practically though the majority citizen lacks information on the existence of the two institutions but the reform has brought about positive benefits while some challenges were also encountered.
The study recommends the two institutions to deliberately make efforts of ensuring that the public knows what they do. Further, it recommends the two institutions to ensure that they come up with strategies of overcoming all the challenges being encountered.