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E-business adoption in supply chain as a source of competitive advantage: a case of WFP Malawi.
Thesis   Open access

E-business adoption in supply chain as a source of competitive advantage: a case of WFP Malawi.

Davie Mbvundula
Master of Science (MS), University of Bolton
04/2015

Abstract

e-business e-commerce e-procurement competitive advantage information technology (IT) supply chain management technology organization environment (TOE) diffusion of innovation (DOI) WFP Malawi.
E-business has transformed many organizations on how business is conducted by streamlining processes, reducing time in operations, accessing global markets, fast sharing of information within and outside the organizations and increasing efficiency and transparency. E-business further, has the capability to improve access to information and transparency and accountability (Ndou, 2004). Many organizations have not fully exploited the use of e-business technologies, hence this research. The research looked at the enablers, benefits, challenges and the role of government in e-business adoption using available literature and applying it on WFP Malawi case analysis. The research utilized epistemological paradigm and data was collected using primary and secondary data sources such as questionnaires and in-depth interviews and journals, reports and books. Fifteen questionnaires were sent to participants for the study but only 12 were received and analysed. The study reveals the available of several technologies in WFP Malawi supply chain which need to be evaluated and standardized, while at the same time there is need for leadership role in enhancing e-business adoption. The researcher recommends participatory leadership, standardization of technologies in procurement for both non-food and food items procurement and training of staff in using various supply chain software. Small traders and FOs must also be considered to get relevant software to trade efficiently with the agency. These findings have an implication on WFP Malawi to achieve competitive advantage. Efficient procurement, logistics and distribution of food commodities to the vulnerable communities will be achieved once the recommendations above have been taken on board.
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