Abstract
BCM-CFM is Non-Governmental Organisation that provides care to children with HIV/AIDs and their families. Baylor College of Medicine provides out-patient clinic services and outreach activities. It employs over 200 employees.
In 2013, BCM-CFM conducted an Employee Satisfaction Survey (ESS) which was designed to evaluate the satisfaction levels of the employees against the performance management system that is in place. The survey revealed that employees were not satisfied with the appraisal system that is in place. The respondents strongly disagreed to the statement that their compensation matches their performance.
BCM-CFM despite using both the performance management and appraisal system, need to thoroughly assess the culture and climate section which spelled out the disagreement in the statement that “I am satisfied my compensation matches my responsibilities”. Management should look into a way of how to link the two systems in question.
The purpose of the study therefore is aimed at assessing whether there is a link between the performance management and appraisal system at BCM-CFM. Literature on performance appraisal has shown that the link between the two processes (Performance Management and Appraisal System) is vital to the success of the organisation. Organisational objectives are reached when the employees that are involved are well appraised with regards to their contributions.