Abstract
The rapidly growing world of digitalisation opens the doorway for the new era of automation that plays a crucial role within the industry. Furthermore, technological innovations that are emerging every day are disrupting traditional business processes especially within small and medium size manufacturing enterprises (SMEs). The current industrial revolution pioneer for profit maximisation with cost reduction shows a significant refinement in improving sustainability that drives forward digitalisation.
Evidence shows that industries have identified digitalisation as a priority in the upcoming years as the global supply chain is equipping itself with the digital world in the current industrial revolution. Economic growth is dependent on SMEs around the world where small and medium size Manufacturing Enterprises (SMMEs) play a vital role in the current competitive world while they are not able to manage their supply chains effectively and efficiently due to a lack of optimisation of digitalisation. They identify that technological innovation is evident for transforming themselves with digital supply chain, while global market leading organisations are positioning themselves with the world of digitalisation to their end consumers in their supply chain utilising technological innovation virtually driving towards a new era of a digital ecosystem.
This research aims to investigate the impact of technological innovation to foster and promote digital supply chain within SMMEs. Due to the exploratory nature, this study adopted a case study approach where the data is collected using a semi-structured interview across 4 cases from three various countries. The findings indicate a lack of framework for the digitalisation of supply chains within SMMEs, in addition to a lack of technological innovation and financial constraints that served as limiting factors for digitalisation of supply chain within organisations. Further, a framework has been developed consisting of five elements that have been identified from empirical data as being critical for Digital Supply Chain (DSC) transformation. The theoretical contributions of this research are the identification of problems faced, limitations of technological innovation, and an improved understanding of how digital supply chain transformation can be initiated and achieved in the context of SMMEs. The practical contribution of this study is imbedded in the developed framework in the form of recommended strategies for SMMEs for digitalisation of supply chain.